Payment and Shipping

Payment Method

[Credit card payment]

We accept VISA, MASTER, JCB, AMERICAN EXPRESS and DINERS.
After clicking "Confirm Order", you will be redirected to a credit card payment (GMO Epsilon) page to make a secure payment. Please enter your card information and make the payment.

*For credit card payments, we use the payment agency service of GMO Epsilon, a credit card payment agency.

To ensure your payment is safe, your information is encrypted using SSL (128-bit) when it is sent via GMO Epsilon.

Credit card information is not stored on this website and is strictly managed by the company.

[Pay Later with Paidy]

Paidy is a deferred payment service available at convenience stores and banks.
All you need is an email address and a mobile phone number.
No prior registration or credit card is required.
No matter how many times you shop in a month, you will only pay once the following month.
The amount used for one month will be confirmed on the 1st of the following month.
Paidy is a service that allows you to pay the entire month's usage in one lump sum the following month.

In addition, you will be billed the month after your payment is confirmed by the retailer.
Depending on the shipping situation, your invoice may be due before the product arrives.

Please note that if you miss your payment by the due date, a late fee will be charged depending on the date and time of your payment.

Depending on the delivery status, etc., the invoice may become due before the product arrives. When using this service, Paidy will send you an SMS (short message) to authenticate you, so you will need to be in an environment where you can receive SMS.

Paidy does not set a spending limit.
(The usage limit will vary depending on the customer's usage status, etc.)

(Payment)
You will be notified of your final billing amount via email and SMS (short message) each month.
Payment methods are convenience store payment, bank transfer and direct debit.

If you pay at a convenience store, a payment fee of 390 yen (tax included) will be charged.
In the case of bank transfer, the transfer fee will be borne by the customer.
There are no payment fees for direct debit payments.

For more information, please visit the Paidy website.
https://paidy.com/

Paidy FAQs

Paidy (Paidy) For phone inquiries, please click here

[PayPal]

PayPal is a payment service that allows you to pay from your bank account as well as with your debit or credit card.
*Please check the PayPal instructions below for the credit cards and bank accounts that can be used.

For regular delivery orders, payment can only be made via PayPal.

Please check the PayPal website for details.
https://www.paypal.com/jp/webapps/mpp/personal

Click here to register with PayPal

How to use PayPal

If you would like to place an order with cash on delivery, please contact us.
TEL:048-577-7311
(Business hours: 9:30-18:00, closed on weekends and holidays, and during long holidays such as the New Year holidays)
*Cash on delivery fees and shipping charges may apply.

About shipping method

[Shipping by mail]

Shipping is free. Delivery will be by post, so delivery time cannot be specified and cash on delivery cannot be used.

*Depending on the items and quantity ordered, items may be shipped using a method other than Click Post.
In some cases, you may need to collect the parcel directly from the courier.
*Cannot be sent overseas.
*Items that require separate shipping charges will incur additional shipping charges.

In-stock items will be shipped within 7 business days after your order. If there is any delay in shipping, we will contact you by email.
*This does not apply to the New Year holidays or other consecutive holidays.

For Hokkaido, Shikoku, Kyushu, and Okinawa, depending on the product, delivery may be by sea rather than by air, and delivery may take longer.




＜Shipping fee＞
Nationwide shipping fee: 700 yen (tax included)
Free shipping for purchases of 5,500 yen or more (tax included) (excluding some products).

*Items marked as free shipping will be shipped free of charge.
*For items that require individual shipping charges, shipping charges will still be incurred even if the order is over 5,500 yen.
*Please note that we cannot ship overseas.

In-stock items will be shipped within 7 business days after your order.
If there is any delay in shipping, we will contact you by email.
*This does not apply to the New Year holidays or other consecutive holidays.

Depending on the product, delivery to Okinawa and remote islands may be by sea rather than by air, and delivery may take longer.

<Delivery time specification>
We also accept time designation. You can select the time slot on the cart screen.

About order cancellation

・We accept cancellations before the product is shipped.
・Please note that if the order has already been shipped, cancellations cannot be accepted.
- Please note that we cannot accept cancellations for products that are ordered or some products (some sale items).

If you are unable to receive your item
*If an item that has already been shipped is returned to our store because you have not received it, we can resend it, but in that case, you will be charged the shipping fee again.
(Even if the item is free shipping, we will charge you a re-shipping fee.)
Please note that if we determine that it is difficult to reship or receive the item, we will cancel your order and charge you shipping costs (both ways) and a cancellation fee of 10% of the purchase price .

About product returns and exchanges

[In case of product defects]
・We will generally only offer exchanges, but if it is difficult to exchange the product, we will provide a refund.
・We will only respond in cases of initial defects.
- Depending on the product, the issue may need to be handled by the manufacturer, in which case we will provide your contact information to the manufacturer.

[Exchanges and returns due to customer convenience]
Conditions for handling: We will only accept unopened and unused items that you contact us about within 7 days of receiving the item.
・Please note that you will be responsible for return shipping fees and restocking fees.
When returning a product, please pack it in the same condition as when it was delivered and include all accessories.
・We cannot refund shipping fees, bank transfer fees, etc. incurred when making a purchase.
Please note that only the product price will be refunded.
・After you return the product, we will refund you after inspecting the product.
・After checking the returned product, we may refuse the return depending on the condition of the product (opened, damaged, etc.).
・Please be sure to check the product before returning it.
・In addition, if we send back to you a product that you have refused to return, you will be responsible for the shipping costs.
・A return fee will be charged when returning an item.

After you place an order, we will send you an order confirmation email and a shipping notification email. However, if you have specified domains to block spam, you may not be able to receive these emails.
Please set up your email to receive emails from "@taikeido.jp".

Also, depending on your settings in the email software, email service, and security software you use, emails may be moved to the trash.
Please check the settings of your email software, email service, and security software.